Contact Us

Get in touch

We’d love to hear from you.

 (03) 9354 5559
hello@inglewoodcoffeeroasters.com.au
23 Lionel Road, Mount Waverley, 3149

Submit a question through our contact form and one our friendly team will get back to you. 

FAQs

Inglewood card boxes
Do I receive a tracking number with my order?

Yes, your tracking information will be sent to you directly from our courier partners as soon as your order is dispatched from our roastery.

How long will coffee last?

Although coffee does not ‘expire,’ it will eventually go stale. If stored correctly, your coffee should last between 4 and 6 weeks.

What is the best way to store my coffee?

To make your coffee last for as long as possible after opening, store your coffee in a cool dark place, in an airtight container. If you haven’t opened the bag, and want to save it for a later date, it is also possible to store it in the freezer, but only if it is vacuum sealed. It’s important to vacuum seal the coffee if you choose to freeze it, otherwise it will take on a significant amount of moisture and can take on aromas that are in the freezer. The same applies to storing your coffee in the fridge.

What is the difference between 'filter' and 'espresso' roast?

Coffee can be roasted to be optimised for the specific brew method you intend to use it for. The main distinction between espresso and filter roasting, is that espresso is generally roasted darker than filter. Some examples of brew methods that lend themselves better to a filter roasts are pour overs, aeropress, batch brew. Espresso roasts generally work better for espresso, stovetop, and cold brew.

Do you sell coffee out of the roastery?

Yes we do! Come and visit our Inglewood Espresso Bar located at the front of our warehouse at 23 Lionel Road, Mount Waverley VIC 3149. We are open Monday-Friday 7am-3pm. For click and collect orders, our warehouse is open Monday-Friday 8am-5pm. Please ring the reception doorbell on arrival and one of our friendly team will come to assist you.

How long does shipping take?

Our parcels are shipped with Australia Post and Couriers Please. Melbourne Metro deliveries are estimated to arrive between 2-5 business days. Interstate and regional Victoria parcels are estimated to arrive between 3-7 business days. *Please note that during peak promotional periods there may be some delays. Rest assured that our team is working as quickly as possible to get your order to you!

How do I become a wholesale customer of Inglewood Coffee Roasters?

To become a part of the Inglewood family, please contact us at sales@inglewoodcoffeerosters.com.au, or call the roastery on (03) 9354 5559 to speak to an account manager directly.