Shipping & Returns


Prices shown on the Site are in Australian Dollars (AUD) and are inclusive of GST.

Shipping within Australia

We roast to order and aim to have all orders roasted, packed and shipped within 48 hours of order receipt. We ship all of our online orders via Australia Post or our preferred courier service and from the time of dispatch, you can expect most standard delivery orders to major metro areas to take between 3 – 5 business days. Regional or rural areas may take a day or two longer.

If you chose our express post option, you should expect your order to take up to 1-2 business days (for major metro areas).

We are unable to delay orders until a specific date unless there is a delayed shipping option to select from at the checkout. 

Please note that dispatch of orders during peak promotional periods may take up to 7 business days.

Returns Policy

We will provide a full refund for brewing equipment only that has been unused and in its original packaging. We cannot accept returns for coffee orders as it is a fresh and perishable product.

Should your order be damaged or is faulty at the time of delivery, please email at the time of receipt with a photo of the damaged goods. We will replace these items free of charge. If the product is no longer available and we can not provide a suitable replacement, we will provide a refund for your order.

With regard to merchandise, including caps, socks, jumpers and tees but not limited to these items, we do not provide refunds or exchanges. Unless in the circumstance where there is a faulty item supplied.

If you have an issues or concerns with your order please contact us at or (03) 9354 5559.