Privacy policy

Do we collect your information?

We approach our communications on the Internet with respect for, and commitment to, individual privacy rights. We support active self-regulation of this environment to ensure that responsible marketers can maintain the right to use all communication media to interact with its consumers. You agree that if you disclose your personal information to us, we may create a database record of information about you and use the information for marketing purposes. 

When you use Inglewood Coffee Roasters website, as part of your choice to purchase from our site, we collect the personal information that you provide to us including but not limited to your name, email address, and phone number. By completing a purchase on our site, you are willingly opting in to receiving our email and sms marketing.

Our site however, does not hold any of your credit card or payment details. This is securely processed by a third party provider.

Consent to store my information

When you chose to compete a transaction by including your personal information and credit card details to place an order, we imply that you consent to us collecting your data.

Can I opt out?

Absolutely, you can opt out of receiving any marketing material received by us at any time. Please email: info@inglewoodcoffeeroasters.com.au to do so.

SMS Service

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Mobile Terms of Service

Inglewood Coffee Roasters

Last updated: Feb. 27, 2025

The Inglewood Coffee Roasters mobile message service (the "Service") is operated by Inglewood Coffee Roasters (“Inglewood Coffee Roasters”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Inglewood Coffee Roasters’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Inglewood Coffee Roasters through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Inglewood Coffee Roasters. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to INGLEWOOD or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Inglewood Coffee Roasters mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to INGLEWOOD or email hello@inglewoodcoffeeroasters.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.